There are partnerships where my initial reaction is, "What were they thinking?!":

 

Thankfully, this post is not about one of those partnerships.

This post is about a partnership where I think, "This is the start of something great!":

 

Jerry and I built the majority of our careers at SugarCRM where we facilitated the success of their customer and partner communities in a number of facets. We are proud to announce that we are now an Authorized Partner in SugarCRM's Reseller program!

As a full-fledged partner, here is what you can expect from us in the weeks and months ahead:

• Cloud-first Mentality - We are happy to work with customers deploying Sugar on-premise or on SugarCloud. Our solutions will be targeted to function best in environments similar to SugarCloud. We want solutions to be adaptable with Sugar's latest features and infrastructure improvements to deliver an optimal experience to your users.
• Intuitive Integrations and Enhancements - One of the primary reasons we were successful in scaling Sugar's global support operations during our tenure there was because of the tools and applications we built to enrich the team's day-to-day responsibilities. We look forward to building a new suite of offerings that capitalize on the flexibility and power of the Sugar product line.
• Successful Implementations Driven by Experience - We will leverage our years of experience in helping customers and partners deploy Sugar to meet their critical business objectives. Coming from the world of support, we have seen a wide array of how CRM implementations are approached; not all of them are right. Constructing training programs to maximize user adoption, developing features that enhance rather than obstruct your workflows, and avoiding common pitfalls are a sampling of the ways we will exceed your expectations.

While it is exciting to talk about what lies ahead, delivering on this vision will be profoundly more rewarding. Whether you are shopping around for CRM or you want to extract more value from your current Sugar implementation, let us know if you want to be our next success story!